Privacy Policy

• Personal Information — Name, email address, company name, and any other details you provide when you contact us or use our services.
• Technical Data — IP address, browser type, device information, and analytics data collected via cookies and similar technologies.
• Payment Information — If applicable, payment details processed through third-party payment processors. Devdwell does not directly store full payment card details.

Under GDPR/UK GDPR, we rely on the following legal bases for each way we use your information:

• To provide and manage our Webflow development services.
• To respond to inquiries and offer customer support.
• To improve our website and user experience through analytics.
• To comply with legal obligations.

We retain personal information only as long as necessary for the purposes described in this policy:

• Client and project data — for the duration of our engagement and up to 7 years afterward for tax and legal records.
• Website analytics data — up to 26 months.
• Marketing contact data — until you unsubscribe, or after 3 years of inactivity.

Our website uses cookies and similar technologies for essential site functionality and, with your consent, for analytics and marketing purposes.

• Essential cookies — necessary for the website to function and cannot be switched off.
• Analytics cookies — help us understand how visitors use our site; loaded only after consent for UK/EU visitors.
• Marketing cookies — used to measure ad performance; loaded only after consent for UK/EU visitors.

We do not sell personal information. We may share it only:

• When required by law or legal process.
• With trusted service providers who help us deliver our services (e.g., hosting, analytics, payment processing), under contracts that limit how they may use your data.

Current providers include Netlify (website hosting), Google Analytics (site analytics), and our email and payment providers. Each is bound by contracts limiting how they may use your data.

Devdwell is based in Pakistan. If you are located in the UK or European Economic Area, your information may be transferred to and processed in a country outside the UK/EEA. Where your data is transferred outside the UK/EEA, we rely on Standard Contractual Clauses (SCCs) as the transfer safeguard.

If You Are in the UK or European Economic Area (GDPR)

• Access — Request a copy of the personal data we hold about you.
• Rectification — Ask us to correct inaccurate or incomplete information.
• Erasure — Request deletion of your personal data (the “right to be forgotten”), where applicable.
• Restriction — Ask us to limit how we process your data in certain circumstances.
• Portability — Receive your data in a structured, commonly used, machine-readable format, or have it moved to another controller.
• Objection — Object to processing based on our legitimate interests, including direct marketing.
• Withdraw consent — Withdraw any consent you previously gave, at any time, without affecting processing already carried out.
• Complain — Lodge a complaint with your local supervisory authority, e.g., the ICO in the UK.

If You Are in the United States

Depending on your state of residence and Devdwell's applicable thresholds, you may have additional rights under state privacy laws (such as California's CCPA/CPRA). Devdwell does not currently meet the CCPA's applicability thresholds, but you may still contact us at [email protected] with any privacy request, and we will respond in good faith. You can opt out of marketing communications at any time using the unsubscribe link in any email, or by contacting us directly.

We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, alteration, or loss.

Our services are directed at businesses, not children. We do not knowingly collect personal information from individuals under 16. If you believe a child has provided us with personal information, contact us at [email protected] and we will delete it.

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page. Continued use of our services after changes take effect implies acceptance of the updated policy.

For any questions about this policy or to exercise your privacy rights, contact us at [email protected].